Shipment and Returns

INFORMATION ABOUT SHIPPING AND RETURNS

We strive to ensure the most sustainable way for our garments to reach you, which is why we work primarily with GLS to offer you FAST AND SUSTAINABLE SHIPPING.

COSTS AND DELIVERY TIME

IBERIAN PENINSULA 

• Delivery times are 24-48 working hours within the Iberian Peninsula. 

• Free shipping costs for purchases of €60 or more. For lower amounts in orders destined for the peninsula, the amount is €4.50. 

BALEARIC AND CANARY ISLANDS 

  • Orders destined for the Balearic Islands will have shipping costs of €8 and orders destined for the Canary Islands will cost €30. 
  • Orders to the Canary Islands of €30. 

EUROPE / EUROPEAN UNION 

  • Orders destined for the Balearic Islands will have shipping costs of €8 and orders destined for the Canary Islands will cost €30. 
  • Orders to the Canary Islands of €30. 

EXCHANGES & RETURNS

To make an exchange or return, YOU MUST NOTIFY US BEFORE to find the best option,... you can do it by chat, or through the following link. 

The period to request a return is 30 days from receipt of the merchandise / the return period is 30 days from the date of shipping confirmation. 

RETURN AT COLLECTION POINT (MORE SUSTAINABLE) 

Normally the best option is the "SUSTAINABLE" return, and it is FREE. For this we use the GLS PARCEL SHOPS of our shipping provider. 

You can return your items to any of our collection points. Access the list at the time of making the return (from My Account, Returns section). You have 30 days to return from the date you made the purchase. 

RETURN WITH PICK-UP AT YOUR HOME OR WHERE YOU PREFER

You can request a return to your home from the my account section. The return period is 30 days from the date of shipping confirmation. Returns have an associated cost of €1.95 which will be deducted from the refunded amount. 

For more information you can consult our complete exchange and return policy or see the frequently asked questions (FAQs) in the help section. If you have any other questions... we are at your disposal.